Tip: for fewer interruptions, turn on Airplane Mode during your practice.
If taps are not coming through reliably, try these steps:
- Make sure Silo Zen has access to Mindful Minutes in Health. On iPhone, go to Settings > Apps > Health > Data Access & Devices > Silo Zen, and make sure Mindful Minutes access is enabled.
- Keep your watch snug and unlocked. If you see a blue lock, unlock the watch and reopen Silo Zen.
- On Apple Watch, go to Settings > Sounds & Haptics > Haptics and make sure haptics are set to Default or Prominent. Try Prominent if taps are difficult to feel.
- Make sure Wrist Detection is turned on: on iPhone, open the Watch app > Passcode > Wrist Detection.
- If you are using Bluetooth headphones, try one session without them to see if taps feel more reliable.
- Make sure you are running the latest versions of iOS, watchOS, and Silo Zen.
- Restart Apple Watch and iPhone.
- If problems continue, delete Silo Zen from Apple Watch and iPhone, then reinstall from the App Store (link).
- If you still have trouble, please reach out: contact@silozen.com